Reflections on AZ-104
We are encouraged to fill up and apply for a Continuing Professional Development (CPD) at work. It is a chance for a staff to gain knowledge and skills, meet industry standards and advance career prospects. Before this year, we also were accorded extra allowance for every certificate/course that we passed.
Previously, I’ve been taking the Apple Certified IT Professional certificate. It’s a good certificate to have since we are dealing with mostly Apple products at school, namely MacBooks, iMacs and iPads. But after a few consecutive years taking and acing the Apple certificate, I am curious to take a different course as a new challenge. A chance to prove my mettle. I finally got that chance this year.
At first, I wanted to take CompTIA Server+ certification since my Windows server and Active Directory knowledge is far from adequate. However, my boss suggested that I take the Azure Administrator Associate certification instead since it is listed in our official IT staff certifications list. I have my reservations at first for that since we don’t actually use Azure much at work save for a little bit of Microsoft Entra ID (no Azure virtual machines, apps or services). Nevertheless since my boss insists, I was up for the challenge.
I went for my AZ-104 - Azure Administrator Associate class in October last year at the Iverson training centre near Mid Valley mall. I was joined by a motley crew of disparate IT staff from a myriad of companies from water utilities to developers to Young Living. It was a fast-paced four days of learning with the usual PowerPoint slides and an hour of lab time. After the class, I completely slowed down on my studies and went on with work and life as usual. My plan was to start revising seriously after I’m finished with reading the CompTIA Server+ and Mastering Active Directory book. I thought I should complete my education on servers first before jumping to the cloud. It proved to be a really costly mistake.
I thought my Microsoft exam voucher will expire by the end of 2025 so I begin studying slowly at the end of the year. Turns out, the exam voucher is valid for another few months but I booked my exam sometime in early February, thinking I should have loads of time to study. I acquired a few ebooks and watched about a dozen videos on YouTube regarding the subject apart from studying the class materials that I got earlier. Watching the sample exam question videos, I honestly thought it was not going to be that hard, surely. If I can memorize most of the 600 plus questions showed, I should at least pass, right?
It wasn’t until 2 hours before the exam when I took the practice assessment on Microsoft Learn that I learned about the true nature of the exam. It was very-very different from the 600 plus questions that I watched on YouTube and definitely much more difficult than I thought they should be. And the four days AZ-104 class that I took earlier? It probably thought 5 percent of what I need to know for the exam. Come exam time, I struggled with most questions and after the short 90 minutes allocated to answer all 51 questions, I did not pass, unsurprisingly. Honestly, it would be a miracle had I passed. From the required 70% correct, I barely got 60%.
In hindsight, should I studied much earlier? Absolutely. To be really frank, you’ve got to either use Azure daily at work for a minimum of 5 years or you memorize every documentation at Microsoft Learn to pass the exam. I did neither so is it any surprise that I flunked the exam? Among the things I find useful are the official practice assessment, Microsoft Learn documentations, some of the paid practice questions online, any of the newer AZ-104 ebooks and perhaps, a few of the sample exam questions from the more recent YouTube videos. In addition to that, sign up for the free Azure Portal account which gives you $200 credits. You will need to enter your credit card details but you won’t be charged until you actually created something and leave it running for more than an hour (or if you forgot to delete it). Trust me, creating the resources, VMs and trying out the scenarios yourself will help you a lot during the exam.
Finally, unless your company is paying, it is not worth it paying for the offline class at any of the popular training centres. You’re better off studying on your own.
After all that been said and done, it is not impossible to pass the AZ-104 exam. Many people had done it including my overachiever boss and my programming colleague. I’m sure they had studied long hours (and earlier) before acing the exam. Will I be retaking the exam? Only if it’s free or really-really cheap. Otherwise, I will be trying out a different course first because this one still leaves a bitter taste in my mouth.


























































































